Eleven Eleven Media - Privacy Policy

Last Updated: June 2026

Section 1 - What Do We Do With Your Information?

When you schedule a call, submit an inquiry, or become a client of Eleven Eleven Media, we collect personal information you provide, including your name, address, email address, phone number, and any other details relevant to our conversations and services.

When you browse our website, we also automatically receive your computer's IP address, which helps us understand your browser and operating system.

With your permission, we may send you marketing communications about our services, new offerings, industry insights, and updates related to your engagement with us.

Section 2 - Consent

How do we obtain consent?

When you provide us with personal information to book a call, submit a form, or engage our services, we imply that you consent to our collecting and using that information for that specific purpose only.

If we ask for your personal information for a secondary purpose, such as marketing communications, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw consent?

If after opting in you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at info@elevenmedia.in.

Section 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

We do not sell, rent, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described in this Privacy Policy.

Section 4 - Payments

We use third-party payment processors to handle transactions. These processors do not store your card data on their servers. All payment information is encrypted during transmission.

Transaction information is retained only as long as necessary to complete the transaction and comply with applicable legal and accounting requirements.

All payment processors adhere to PCI-DSS standards managed by the PCI Security Standards Council, a joint effort of brands including Visa, MasterCard, American Express, and Discover.

Section 5 - Third-Party Services

In general, third-party service providers used by Eleven Eleven Media will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

Certain third-party providers, such as payment gateways, CRM platforms, analytics providers, email marketing software, and communication tools, have their own privacy policies governing how they handle your information.

We encourage you to review their privacy policies to understand how your information may be processed.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Where applicable, sensitive information is encrypted using secure socket layer (SSL) technology and stored using industry-standard security practices.

While no method of transmission over the Internet or electronic storage is completely secure, we implement commercially reasonable safeguards to protect your information.

Section 7 - Cookies

We use cookies and similar technologies to improve website performance, enhance user experience, analyze website traffic, and support marketing activities.

Cookies are small data files placed on your device that help us recognize your browser and remember certain information.

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Section 8 - Age of Consent

By using our website and services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have provided consent for any minor dependents to use this website.

Section 9 - Analytics & Tracking Technologies

We use analytics, tracking, and performance monitoring tools to better understand how visitors interact with our website and to improve our services. These tools may collect information such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referral sources
  • User interactions with forms, buttons, and website content

We may use services including, but not limited to:

  • Google Analytics
  • Google Search Console
  • Google Tag Manager
  • Meta Pixel
  • Microsoft Clarity
  • LinkedIn Insight Tag
  • Other analytics, advertising, and conversion tracking platforms

The information collected through these tools is generally aggregated and used for website optimization, performance measurement, marketing effectiveness, and user experience improvements.

You can control certain tracking technologies through your browser settings or applicable consent preferences.

Section 10 - Client Data & Confidentiality

As part of providing our services, Eleven Eleven Media may be granted access to client-owned platforms, systems, and data, including but not limited to websites, eCommerce platforms, analytics accounts, advertising accounts, CRM systems, email marketing platforms, and related business information.

We treat all client information as confidential and take reasonable measures to protect such information from unauthorized access, disclosure, or misuse.

We do not sell, share, or use client data for purposes unrelated to the delivery and improvement of our services, except where required by law or with the client's explicit authorization.

Clients remain the owners of their business data, customer data, and intellectual property at all times.

Section 11 - Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Fulfill contractual obligations
  • Comply with legal, tax, accounting, and regulatory requirements
  • Resolve disputes and enforce agreements

When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and industry best practices.

Section 12 - International Data Transfers

Some of our service providers and technology partners may store or process data on servers located outside India.

By using our website or services, you acknowledge that your information may be transferred, stored, and processed in jurisdictions that may have different data protection laws than those applicable in your country.

We take reasonable steps to ensure that such transfers are conducted securely and in accordance with applicable privacy laws.

Section 13 - Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for certain processing activities
  • Object to or restrict certain uses of your information
  • Request a copy of your personal information

To exercise any of these rights, please contact us at info@elevenmedia.in.

Section 14 - Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on this website.

If we make material changes to this policy, we will update the "Last Updated" date at the top of this page.

If Eleven Eleven Media is acquired, merged, or undergoes a business restructuring, your information may be transferred to the new owners so that we may continue providing our services.

Contact Information

If you have any questions regarding this Privacy Policy or wish to access, correct, amend, or delete any personal information we have about you, please contact us:

Eleven Eleven Media
Email: info@elevenmedia.in
Address:
4th Floor, Adited House,
Old Palasia,
Indore, Madhya Pradesh 452001,
India