Last Updated: June 2026
By accessing our website, engaging our services, or entering into a proposal, agreement, statement of work, or invoice with Eleven Eleven Media, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you should not use our website or services.
Eleven Eleven Media provides services including, but not limited to:
The exact scope of work, deliverables, timelines, and responsibilities shall be outlined in the applicable proposal, agreement, statement of work, or invoice.
All fees are outlined in the applicable proposal, agreement, statement of work, or invoice. Unless otherwise agreed in writing:
Eleven Eleven Media reserves the right to pause ongoing work, revoke access to deliverables, or suspend services until outstanding balances are cleared. All payments made are non-refundable unless otherwise agreed in writing.
The Client agrees to:
The Client acknowledges that delays in approvals, access, content, assets, or communication may affect project timelines and performance outcomes.
The Client acknowledges that search engines, AI platforms, advertising platforms, and online marketplaces are controlled by third parties. Accordingly:
Services are provided on a best-effort basis using industry-standard practices.
Upon receipt of full payment, ownership of final deliverables specifically created for the Client shall transfer to the Client unless otherwise agreed in writing. Eleven Eleven Media retains ownership of:
The Client grants Eleven Eleven Media the right to reference the Client's name, logo, website, and non-confidential project outcomes in portfolios, case studies, proposals, and marketing materials unless otherwise agreed in writing.
Both parties agree to keep confidential any non-public business, financial, technical, operational, or strategic information disclosed during the engagement. This obligation shall survive termination of the engagement.
Confidential information shall not include information that:
The Client acknowledges that services may involve third-party platforms including but not limited to:
Eleven Eleven Media is not responsible for downtime, outages, policy changes, account suspensions, algorithm updates, pricing changes, or technical issues caused by third-party providers.
To the fullest extent permitted by law, Eleven Eleven Media shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:
The total aggregate liability of Eleven Eleven Media for any claim arising out of or relating to the engagement shall not exceed the total fees paid by the Client during the three (3) months immediately preceding the event giving rise to the claim.
The Client agrees to indemnify and hold harmless Eleven Eleven Media, its employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:
Either party may terminate an ongoing engagement by providing thirty (30) days written notice unless otherwise specified in the applicable agreement. Upon termination:
Eleven Eleven Media reserves the right to terminate services immediately in cases of non-payment, abusive conduct, unlawful activity, or material breach of these Terms.
Neither party shall be liable for delays or failures resulting from circumstances beyond reasonable control, including but not limited to:
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.
We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with a revised effective date. Continued use of our services after such updates constitutes acceptance of the revised Terms.
For questions regarding these Terms & Conditions, please contact:
Eleven Eleven Media
Email: info@elevenmedia.in
Address:
4th Floor, Adited House,
Old Palasia,
Indore, Madhya Pradesh 452001,
India